Privacy Assurance Statement

This Privacy Policy details how we handle your personal information when you use our website. It aims to inform you about how we collect, store, use, and protect your personally identifiable information. We collect personal information only when you interact with our site, such as by registering for our services or by using our website. Ensuring the security of your personal information is of utmost importance to us.

Data We Gather from You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data). We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:
  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.
Special Categories of Personal Data We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. If you fail to provide personal data Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How We Execute Data Utilization

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:
  • To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
  • To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
  • In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
  • As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.
The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement. Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information. We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list. We also use information in aggregate form (so that no individual user is identified) for the following purposes:
  • For marketing analytics
  • To aid strategic development
  • To audit usage of the System

Embedded content from other websites

We share your data, including email addresses, with third-party processors for targeted advertising, unless you are a Premium member through an organization, in which case your data will not be used for advertising.

User Information Privacy Policy

We will use technical and organisational measures to safeguard your Data, for example:
  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.
  • payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail

Initiate Contact

Should you have any queries or require more information about our Privacy Policy, please feel free to contact us.

Your Rights to Protect Personal Data

You have the right to request that we do not process your personal data for marketing purposes. We will usually inform you beforehand if we intend to use your data for such purposes or disclose it to any third party for such purposes. You can exercise this right by checking certain boxes on the forms we use to collect your data or by contacting us directly.
  • Access: You can request access to your personal data.
  • Correction: You can request correction of any incomplete or inaccurate data we hold about you.
  • Erasure: You can ask us to delete or remove personal data under certain circumstances.
  • Objection: You can object to processing of your personal data in certain situations.
  • Restriction: You can request restriction of processing of your personal data under certain conditions.
  • Transfer: You can request the transfer of your personal data to you or to a third party.
  • Withdrawal of Consent: You can withdraw consent for processing your personal data at any time.

Connected Policies

User Interaction and Data Collection on Comments This section explains our practices around collecting data through user interactions, specifically when visitors comment on our site. We detail the type of information captured, such as IP addresses and browser details, to enhance security and prevent spam. The process of comment approval and the subsequent visibility of your profile picture are also discussed, ensuring transparency in how user data is handled in public forums.